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Public Tickets

VolcanoAgency A lot of spam in mailClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated November 1, 2018 at 4:29pm   2 Most recent comment from Barry:Hi there, There are some steps you can take to reduce the amount of spam you receive through your website, but it is really hard to eliminate it nowadays. 1. Google reCAPTCHA You can add a captcha ... jemir Blog layoutClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated October 12, 2018 at 9:49am   8 Most recent comment from Barry:Hi Jemir, Unfortunately this is not possible by default. The category pages of WordPress are automatically generated and are not handled as "pages" in the WordPress back-end. Because the page options ... jemir Gallery LayoutClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated October 10, 2018 at 9:49am   4 Most recent comment from Barry:Hi Jemir,You can do both points by navigating to Appearance -> Customize -> Theme Options -> Single Gallery and set the "Position of the page title" setting to "Show actual item title". Meridith Images for TemplateClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated October 9, 2018 at 8:44am   2 Most recent comment from Barry:Hi Meridith,First of all thank you for purchasing the "The Landscaper" WordPress theme.Unfortunately we're not allowed to include the images to the theme package due the licensing and copyrights of t ... nongball99 The theme didn't responsive in ipadClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated August 28, 2018 at 11:33pm   2 Most recent comment from Barry:Hi there,Thank you for adding the screenshots.Probably the page builder tablet width setting is back to the default value. Please navigate to Settings -> Page Builder -> Layout (horizontal tab) and ... Danish Editting a widgetClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated August 23, 2018 at 2:51pm   6 Most recent comment from Barry:You're welcome Dan! schachen alt tags not shown in the Slider ImagesClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated August 23, 2018 at 11:32am   9 Most recent comment from schachen:Again, this was very helpful. Thank you – No more questions so far. Terry Whiter Testimonials WidgetClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated July 18, 2018 at 4:06pm   2 Most recent comment from Barry:Hi Terry, Thank you for purchasing the "The Landscaper" theme. This issue appear because probably your server configuration does not allow asp tags. The testimonial widget is using asp tags for the ... ramyhits wpmlClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated July 8, 2018 at 9:47am   2 Most recent comment from Barry:Hi there,Thank you for purchasing the "The Landscaper" WordPress theme. The theme will adept to RTL if you change the language settings of WordPress to a RTL language under Settings -> General -> S ... Tupmusti Adding file submit in contact formClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated July 4, 2018 at 11:40am   5 Most recent comment from Tupmusti:It works, thank you very much :) SentryVII Changing Images on Homepage SliderClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated June 25, 2018 at 1:20pm   6 Most recent comment from Barry:No worries. You're welcome putra001 why not show upClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated June 5, 2018 at 9:19am   2 Most recent comment from Barry:Hi there,I'm closing this because it is a duplicate of your other ticket.If you have any questions feel free to open a new ticket.Thank you Mandeep Singh On importing content for the first time Menu bar not shownClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated May 27, 2018 at 10:41pm   4 Most recent comment from Barry:Thank you for adding the screenshots.The menu is not imported successfully and is currently empty. This is not really an issue because you can easily add some pages to this menu under Appearance -> M ... jaitkenphoto Sub nav cut off onsome screensClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated May 2, 2018 at 8:35pm   4 Most recent comment from Barry:Great! You're welcome. jaitkenphoto Ninja FormsClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated May 2, 2018 at 8:33pm   5 Most recent comment from Barry:Hi there,Can you try to add the default "Contact Form" layout of the Ninja Forms plugin to the page and see if that one works? I have installed Ninja Forms on my local installation but did not found ...