Public Ticket #1446017
Broken Contact Forms [urgent]


  •  1
    njlone1994 started the conversation


    Forms including Request an Estimate, Contact Us, and Make an Appointment do not show up.  They're replace by this shortcode when website is viewed live:

    [contact-form-7 404 "Not Found"]

    I tried replacing the shortcode above with another one already (and only) provided by the "Contact 7" plugin:

    [contact-form-7 id="6847" title="Contact form 1"]

    However, the form is a complete different style compared to the demo version of the theme.  I'm hoping to get this fixed as soon as possible.  

    Thank you so much!

    ~ Brittany D.

    Attached files:  Contact Forms Broken 02.png
      Contact Forms Broken.png

  •   Barry replied privately
  •  1
    njlone1994 replied

    Hello Barry,

    Thank you so much for your quick reply and simple instructions.  The forms worked perfectly after going with the second option - importing the .xml.  Thanks again!

    ~ Brittany D.

  •  619
    Barry replied

    Great! You're very welcome.

    If you have any questions, please let me know.

    Best regards,

  • mckinleyjsho replied

    Hi Barry,

    I also messed up my "ask a question" contact form when trying to make clicking RECAPTCHA a requirement.

    Is there any chance you could share the original code for the form to help me out?


    Attached files:  got a question.PNG

  •  619
    Barry replied

    Hi Brittany,

    Please see the snippet below:

    <div class="ask-a-question-form">
        <div class="row">
            <div class="col-xs-12 col-md-6">[text* your-name placeholder "Full Name"]</div>
            <div class="col-xs-12 col-md-6">[email* your-email placeholder "E-mail Address"]</div>
            <div class="col-xs-12">[textarea* your-message placeholder "Message"]</div>
            <div class="col-xs-12"> [Captcha can be added here] </div>
            <div class="col-xs-12">[submit class:btn class:btn-primary class:center-block placeholder "Send Us Your Question"]</div>

    I added a new row (above the submit button) in the form layout where you can add your captcha shortcode.

    If you have any questions feel free to ask.

    Best regards,