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Public Tickets

teughew QT Icon BoxClosed   Physio - Physical Therapy & Medical Clinic WP Theme   Updated March 30, 2018 at 9:20am   2 Most recent comment from Barry:Hi there,The icon "fa-handshake-alt" is part of the FontAwesome 5.0 Pro version. This version is not available in the Pysio theme.Please see this page for all available icons you can use in the theme ... Celeste More about updating a themeClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated March 28, 2018 at 8:06pm   2 Most recent comment from Barry:Hi Celeste, Content and customization settings are saved into the database of your server and not inside the theme package so it should not give any issues when you only change themes. Unfortunately ... drmichaeltebbe Changing navigation for a menuClosed   Physio - Physical Therapy & Medical Clinic WP Theme   Updated March 27, 2018 at 9:02am   2 Most recent comment from Barry:Hi there,Currently the "Chiropractic for Kids" and "Chiropractic for Adults" are linking to the default theme demo pages. This is because only the name of the menu text has been changed, but the link ... Ankita_Physio Header and LogoClosed   Physio - Physical Therapy & Medical Clinic WP Theme   Updated March 25, 2018 at 10:33am   6 Most recent comment from Barry:Hi there,I have tested the first and second option and the css work correctly. For the second option the width values do need to be increased to see the effect. I do understand that if you have a lo ... teughew QT Team memberClosed   Physio - Physical Therapy & Medical Clinic WP Theme   Updated March 23, 2018 at 2:14pm   2 Most recent comment from Barry:Hi there,Please download the attached file and overwrite the existing file in the theme folder on your server. You can find the file via the following path: wordpress/wp-content/physio-qt/inc/widge ... Jens Hummelt Zeichenlänge Featured Page vergrößernClosed   Physio - Physical Therapy & Medical Clinic WP Theme   Updated March 17, 2018 at 1:08pm   2 Most recent comment from Barry:Hi Jens,Please submit your support tickets in English language, we only provide support in English.The excerpt texts of the featured page widget will be truncated after 180 characters. Unfortunately t ... Jason SliderClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated March 17, 2018 at 11:34am   4 Most recent comment from Barry:Great! You're welcome.If you have any questions feel free to ask. teughew Missing script picturefull in themeClosed   Physio - Physical Therapy & Medical Clinic WP Theme   Updated March 15, 2018 at 1:43pm   4 Most recent comment from Barry:Hi there,The WP Fastest Cache do have this option to combine and compress theme scripts and styles. Under the WP Fastest Cache tab in the admin menu you can enable/disable this option.It's a common is ... lblack622 Plugin IssueClosed   Physio - Physical Therapy & Medical Clinic WP Theme   Updated March 14, 2018 at 6:03pm   2 Most recent comment from Barry:Hi there, The Ninja Forms plugin is a 3th party plugin and doesn't come as default with the theme. Please note that support for 3th party plugins is limited. I've just checked your website and notic ... teughew QT : Featured Page - Resize Featured Image container,Closed   Physio - Physical Therapy & Medical Clinic WP Theme   Updated March 11, 2018 at 11:41am   4 Most recent comment from Barry:Great! You're welcome.If you have any questions please let me know. michael disable slider croppingClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated March 10, 2018 at 5:30pm   2 Most recent comment from Barry:Hi Michael,The cropping of the images is done with WordPress core functionality. To disable this you need to do this with custom coding, or by installing the Stop Generating Image Sizes plugin.On the ... mjltherapy QT Opening Hours Change colourClosed   Physio - Physical Therapy & Medical Clinic WP Theme   Updated March 8, 2018 at 1:08pm   21 Most recent comment from Barry:Hi Miles, Unfortunately the images are not included with the theme because of licensing and copyrights, it's not allowed to use these images without a valid license. You can find all images we used i ... jaitkenphoto Header customizationClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated March 7, 2018 at 8:17pm   3 Most recent comment from jaitkenphoto:These both worked perfectly - thank you! Felipe_78 widget rssClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated March 1, 2018 at 5:47pm   2 Most recent comment from Barry:Hi there, I have inspected this and fixed it within the theme file. Please download the attached file and overwrite the default one in the theme folder on your server. The file can be found through ... jaitkenphoto ImagesClosed   The Landscaper - Lawn & Landscaping WP Theme   Updated February 28, 2018 at 8:30pm   2 Most recent comment from Barry:Hi there,First of all thank you for purchasing the "The Landscaper" WordPress theme.Unfortunately we are not allowed to include the images from our theme due licensing and copyrights of the images. A ...