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  Public Ticket #786617
logo in new windows 10 explorer huge
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  • Rob started the conversation

    the logo for my customers site is huge in explorer on the new windows 10.  any thoughts?  any thoughts on why this would be happening.  all other browsers it's fine

  •  1,710
    Barry replied

    Hi Rob

    Did you uploaded the retina logo as a logo that's double the size of the regular logo? For example; if the regular logo is 245 x 90 pixels the retina logo should be uploaded as a size 490 x 180 pixels.

    Let me know

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  • Rob replied

    I did not,, I think it's the same size.  so should I do that?

  •  1,710
    Barry replied

    Hi Rob

    Yes you should upload the retina logo as double the regular size, or leave the retina logo empty to fix the issue.

    Let me know if that did the trick.

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  • Rob replied

    I think you are the MAN!!!


    THANK YOU

  • Rob replied

    JUST A LITTLE BLURRY NOW BUT i HAVE THE JIST OF IT

  • Rob replied

    AWESOME!  ALSO, I'M IN NEED OF ANOTHER LICENCE FOR THIS SITE... DO YOU SELL LICENCE PACKS? OR DO i HAVE TO BUY THEM ONE AT AT TIME FOR EACH CUSTOMER?

  •  1,710
    Barry replied

    Hi Rob

    That's good to hear it is working. You're welcome.

    If you want to buy more licenses you should buy one for every customer. This are the rules by ThemeForest :) You can see this link for more information about that subject

    Let me know if you have any questions.

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes