Hi, I just installed the theme and the gradients of the heading stay over the text. I can't find how to fix it. I attach an image below or just check it at the page. Thanks!
Thanks so much for reaching out! Iād be happy to help with your question.
I donāt see the issue on my end (see attached screenshot), so it might be related to the browser youāre using. Could you let me know which browser it is?
Hi! Thanks for the fast answer. IĀ use chrome, and safari do the same. IĀ see the same error at the live demo,Ā yes. But now I check it with the mobile and do not. So maybe the problem is with the versions of the mac browsers right?
I think it's related to the browser version you're using. I'm using Chrome and Safari too, but no issues on my end (see attached image ā left is Safari, right is Chrome).
Can you check if you've updated Chrome and Safari to the latest available version?
For Chrome you can do this, while having Chrome browser active, by clicking "Chrome" in the topbar (next to the apple icon), and select "About Google Chrome" from the submenu.
It makes sense now, older macOS versions (and Windows as well) can sometimes prevent browsers from updating to the latest versions, which can affect how certain modern features work.
If you ever get the chance to use a newer device or browser version in the future, the feature should work as expected there. In the meantime, if thereās anything else I can do to help or if youād like me to suggest a workaround, just let me know. Iām happy to help!
Hi,
I just installed the theme and the gradients of the heading stay over the text. I can't find how to fix it. I attach an image below or just check it at the page. Thanks!
Attached files: Captura de pantalla 2025-09-12 a las 15.46.39.png
Hi there,
Thanks so much for reaching out! Iād be happy to help with your question.
I donāt see the issue on my end (see attached screenshot), so it might be related to the browser youāre using. Could you let me know which browser it is?
Also, do you see the same issue on our live theme demo here: https://themes.qreativethemes.com/fittlife/ ?
Attached files: screenshot.png
Best regards,
Barry
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Hi! Thanks for the fast answer.
IĀ use chrome, and safari do the same. IĀ see the same error at the live demo,Ā yes.
But now I check it with the mobile and do not.
So maybe the problem is with the versions of the mac browsers right?
Thanks!
Mark.
Hi Mark,
I think it's related to the browser version you're using. I'm using Chrome and Safari too, but no issues on my end (see attached image ā left is Safari, right is Chrome).
Can you check if you've updated Chrome and Safari to the latest available version?
For Chrome you can do this, while having Chrome browser active, by clicking "Chrome" in the topbar (next to the apple icon), and select "About Google Chrome" from the submenu.
Attached files: screenshot two.png
Best regards,
Barry
OFFER FOR ENVATO CUSTOMERS: ONE-YEAR SUPPORT PLAN
QreativeThemes.com | Qreative Header Footer Designer Plugin | Give me a Rating
IĀ checked the version and I can't not update coz IĀ have aĀ 10.13.6 mac version. But now I know it's my computer fault.Ā
Thanks for all!
Mark.
Hi Mark,
Thank you for checking that and letting me know!
It makes sense now, older macOS versions (and Windows as well) can sometimes prevent browsers from updating to the latest versions, which can affect how certain modern features work.
If you ever get the chance to use a newer device or browser version in the future, the feature should work as expected there. In the meantime, if thereās anything else I can do to help or if youād like me to suggest a workaround, just let me know. Iām happy to help!
Best regards,
Barry
OFFER FOR ENVATO CUSTOMERS: ONE-YEAR SUPPORT PLAN
QreativeThemes.com | Qreative Header Footer Designer Plugin | Give me a Rating