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  Public Ticket #3601613
Not installing
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  • sai started the conversation

    Installing theme from uploaded file: themeforest-n4ek7HrO-the-landscaper-lawn-landscaping-wp-theme.zip

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

  •  1,710
    Barry replied

    Hi there,

    Thank you for your message.

    Please unzip the package you try to upload to WordPress and inside the folder there is the "the-landscaper.zip" package. This is the correct package you can upload to WordPress.

    Or you can go to the download page of your ThemeForest account, press the download button and select "Installable WordPress files only", this is the package that can be uploaded to WordPress.

    Hope this helps, let me know if you have any questions.

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  • sai replied

    sorry i was able to find the documentation , however i am not seeing the images /any media. Can you please tell what i am missing ?

  •  1,710
    Barry replied

    After uploading the theme to WordPress there are two more steps to finish the theme installation:

    1. On the WordPress dashboard navigate to Appearance -> Install Plugins and install and activate all required and recommended plugins:

      https://docs.qreativethemes.com/docs/the-landscaper/getting-started/install-plugins/
    2. After all plugins are activated please navigate to Appearance -> Import Demo Content choose one of the two items to import the pre-built pages.

      Elementor Page Builder import is recommend if you want to do a lot of customizations to the colors and layout of the theme. SiteOrigin is recommended if you simply want to change the texts with your own and leave the layout pretty much as it is.

      https://docs.qreativethemes.com/docs/the-landscaper/getting-started/import-demo-content/

    After following these two steps the theme installation has completed and you're ready to edit the theme.

    Hope this helps, let me know if you have any questions.

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  • sai replied

    Hello Team,

    I followed the steps you provided, but upon inspecting the folders within the "the-landscaper" zip file, I couldn't locate the images that are displayed on the preview site. Could you please double-check the zip file and provide the latest version?

    1249802121.png
  •  1,710
    Barry replied

    Hi there,

    We are not allowed to include the images used in the theme demo within the downloadable theme due to licensing and copyrights of these images. Images are not part of the theme, this is mentioned on ThemeForest. If you're looking for the images you can check the following link that will direct you to the image collection on Adobe Stock (stock photography provider):

    Theme demo images

    Other options are Freepik.comPexels.com or Pixabay.com that offer a large collection of high quality stock photography for free.

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes