We've bought your theme The Kleaner almost 1 year ago and we're pleased with it. Only one thing we couldn't't fix: update WPBakery Page Builder. Doesn't the license include plugins updates too?
What is the availability for the theme, 1 year and then we must pay again for it?
Thank you for your message. I'm happy to hear you're satisfied with the theme.
- Update WP Bakery Page Builder
The WP Bakery Page Builder plugin can be updated after you've updated the theme first, because the plugin comes for free with the theme. After the theme has been updated you can update the plugin through Appearance -> Install Plugins or the "Plugin" admin tab.
To update the theme you can follow the steps in the following article:
Only from theme version 1.8 and above you can update the WP Bakery Page Builder plugin (and Advanced Custom Fields PRO plugin) by deleting it from the WordPress installation and re-install them through Appearance -> Install Plugins. You don't have to necessarily update the theme anymore to update the bundled plugins but this is highly recommend to keep the theme compatible with the latest WordPress updates.
- Theme license
The theme is a one-time purchase and theme updates remain free. However, your support license will expire after June 30th, 2022 and if you need more support after that date you have to renew your support license.
Hello,
We've bought your theme The Kleaner almost 1 year ago and we're pleased with it. Only one thing we couldn't't fix: update WPBakery Page Builder. Doesn't the license include plugins updates too?
What is the availability for the theme, 1 year and then we must pay again for it?
Thank you.
Hi Stefan,
Thank you for your message. I'm happy to hear you're satisfied with the theme.
- Update WP Bakery Page Builder
The WP Bakery Page Builder plugin can be updated after you've updated the theme first, because the plugin comes for free with the theme. After the theme has been updated you can update the plugin through Appearance -> Install Plugins or the "Plugin" admin tab.
To update the theme you can follow the steps in the following article:
How-to: Update the theme
Only from theme version 1.8 and above you can update the WP Bakery Page Builder plugin (and Advanced Custom Fields PRO plugin) by deleting it from the WordPress installation and re-install them through Appearance -> Install Plugins. You don't have to necessarily update the theme anymore to update the bundled plugins but this is highly recommend to keep the theme compatible with the latest WordPress updates.
- Theme license
The theme is a one-time purchase and theme updates remain free. However, your support license will expire after June 30th, 2022 and if you need more support after that date you have to renew your support license.
Let me know if you have any other questions.
Best regards,
Barry
QreativeThemes.com | WordPress Themes