The dropdown and submenus stopped working. They were fine a few days ago, but now they don't show up on the site. They show up in the Menu manager on the Dashboard, and I switched themes and they work in different themes. I reinstalled The Landscaper, and they still do not work. Can you help, please?
I just checked your website but could not find any issues with the navigation of the theme, not on desktop nor on mobile. Please see the following screencasts:
Thank you for your response. It is working now. I reinstalled the theme a 2nd time and changed the type of header I was using - not sure which of those fixed it, but it is good now.
Great, I'm glad to hear that! Let me know if you have any other questions.
P.S. Something completely different I noticed but would like to give you as advice. The SSL certificate of your domain (this is not theme related) is a self-assigned SSL certificate. All major browsers will pop up a full screen warning and ask the visitor to accept this to continue. I highly recommend to get in touch with your hosting company and let them have a look at this or let them change the certificate to a trusted SSL certificate so the browser will not show the warning anymore.
The dropdown and submenus stopped working. They were fine a few days ago, but now they don't show up on the site. They show up in the Menu manager on the Dashboard, and I switched themes and they work in different themes. I reinstalled The Landscaper, and they still do not work. Can you help, please?
Hi there,
Thank you for your message.
I just checked your website but could not find any issues with the navigation of the theme, not on desktop nor on mobile. Please see the following screencasts:
Desktop screens: https://streamable.com/9hw3id
Mobile screens: https://streamable.com/bcu3zw
Can you try to delete your browser cache to see if that makes any difference: https://its.uiowa.edu/support/article/719
Best regards,
Barry
OFFER FOR ENVATO CUSTOMERS: ONE-YEAR SUPPORT PLAN
QreativeThemes.com | Qreative Header Footer Designer Plugin | Give me a Rating
Thank you for your response. It is working now. I reinstalled the theme a 2nd time and changed the type of header I was using - not sure which of those fixed it, but it is good now.
Great, I'm glad to hear that! Let me know if you have any other questions.
P.S. Something completely different I noticed but would like to give you as advice. The SSL certificate of your domain (this is not theme related) is a self-assigned SSL certificate. All major browsers will pop up a full screen warning and ask the visitor to accept this to continue. I highly recommend to get in touch with your hosting company and let them have a look at this or let them change the certificate to a trusted SSL certificate so the browser will not show the warning anymore.
Best regards,
Barry
OFFER FOR ENVATO CUSTOMERS: ONE-YEAR SUPPORT PLAN
QreativeThemes.com | Qreative Header Footer Designer Plugin | Give me a Rating