Okay
  Public Ticket #3036554
Dropdown & submenus
Closed

Comments

  • LORI HOPPER started the conversation

    The dropdown and submenus stopped working. They were fine a few days ago, but now they don't show up on the site. They show up in the Menu manager on the Dashboard, and I switched themes and they work in different themes. I reinstalled The Landscaper, and they still do not work. Can you help, please?

  •  1,710
    Barry replied

    Hi there,

    Thank you for your message.

    I just checked your website but could not find any issues with the navigation of the theme, not on desktop nor on mobile. Please see the following screencasts:

    Desktop screens: https://streamable.com/9hw3id

    Mobile screens: https://streamable.com/bcu3zw

    Can you try to delete your browser cache to see if that makes any difference: https://its.uiowa.edu/support/article/719

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  • LORI HOPPER replied

    Thank you for your response. It is working now. I reinstalled the theme a 2nd time and changed the type of header I was using - not sure which of those fixed it, but it is good now.

  •  1,710
    Barry replied

    Great, I'm glad to hear that! Let me know if you have any other questions.

    P.S. Something completely different I noticed but would like to give you as advice. The SSL certificate of your domain (this is not theme related) is a self-assigned SSL certificate. All major browsers will pop up a full screen warning and ask the visitor to accept this to continue. I highly recommend to get in touch with your hosting company and let them have a look at this or let them change the certificate to a trusted SSL certificate so the browser will not show the warning anymore.

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes