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  Public Ticket #2979394
Logo not showing, Slider Corrupt
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  • mary wall started the conversation

    We have tried every file possible, but the logo is continuing to show up as a broken link. Plus the Revslider plugin caused a "critical error" on our site and prevented logins. It had to be disabled. How do we fix these areas!

  •  1,710
    Barry replied

    Hi there,

    Thank you for your message.

    Most likely this issue is caused because your website is served over a HTTPS connection but your WordPress installation hasn't been configured for this yet.

    Can you check the following:

    1. Go to Settings -> General
    2. At the "WordPress Address" and "Site Address" settings make sure the prefix is HTTPS (instead of HTTP)
    3. Save the settings
    4. Go to Appearance -> Customize -> Theme Options -> Logo
    5. Delete the current logo
    6. Reselect the logo image from the media library
    7. Save the settings

    Now the logo should be visible again.

    Regarding Revolution Slider, this plugin don't come with our theme. If you experience any problems due to this plugin please reach out the their support desk:

    https://support.sliderrevolution.com/

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes