I followed the theme install instruction inside of the theme folder, but there is not option to "one click import demo". The plugin is indeed installed and active, but the option to import the demo does not appear under Appearance.
Most likely an additional installed plugin overwrites the "Import Demo Data" tab from the one click demo importer. Can you check by deactivating any additional installed plugin from your hosting provider.
We know from a previous ticket that the "SiteGround Central" plugin from SiteGround hosting causes this issue. If there are no additional installed plugins is there any chance I can take a closer look in the back-end?
You can delete the One Click Demo Import plugin after and re-activate SiteGround Central if you want. If you're not going to use that plugin I recommend to delete it as well.
Unfortunately we are not allowed to include the images in the theme due to licensing and copyright of the images, this is mentioned on the item page on ThemeForest.
If you're looking for the images that are used in the theme demo you can click on the following article:
I followed the theme install instruction inside of the theme folder, but there is not option to "one click import demo". The plugin is indeed installed and active, but the option to import the demo does not appear under Appearance.
Hi Norman,
Thank you for your message.
Most likely an additional installed plugin overwrites the "Import Demo Data" tab from the one click demo importer. Can you check by deactivating any additional installed plugin from your hosting provider.
We know from a previous ticket that the "SiteGround Central" plugin from SiteGround hosting causes this issue. If there are no additional installed plugins is there any chance I can take a closer look in the back-end?
Best regards,
Barry
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You were spot on! I am on SiteGround, and after deactivating SiteGround Central plugin, the import demo link appeared. Thansk!
Great! You're welcome
You can delete the One Click Demo Import plugin after and re-activate SiteGround Central if you want. If you're not going to use that plugin I recommend to delete it as well.
Best regards,
Barry
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Does the demo NOT come with the stock photos? Not a big deal if it doesn't, but I am seeing blank images with dimensions on them.
Unfortunately we are not allowed to include the images in the theme due to licensing and copyright of the images, this is mentioned on the item page on ThemeForest.
If you're looking for the images that are used in the theme demo you can click on the following article:
Theme demo images
Another option is to visit Freepik which offer a large collection of high quality stock photography that can be used for free.
Best regards,
Barry
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Ok great. I actually have Freepik subscription and love it. Thank you again for your fast response. Excellent support!
Awesome! You're very welcome.
If you have any other questions feel free to ask.
Best regards,
Barry
OFFER FOR ENVATO CUSTOMERS: ONE-YEAR SUPPORT PLAN
QreativeThemes.com | Qreative Header Footer Designer Plugin | Give me a Rating