Okay
  Public Ticket #2674541
Malware Deducted
Closed

Comments

  •  5
    Kashif started the conversation

    Received email from the Hosting Server as follows: 

    Hello Kashif,

    Thank you for protecting your website with SiteLock.

    Your SMART scanner has been hard at work! During a recent scan, it found a core CMS vulnerability that could jeopardize the security of your website.

    Don't worry you aren't alone, and you've got options. This type of vulnerability can be automatically patched with SMART PLUS. 

    Our team of experts is here to help you 24/7/365. Give us a call at Toll Free: 1 (855) 426-0520 or click here to contact us so we can secure your site.

    To protect you site, we don't disclose the domain in question in this email. Cybercriminals can gain access to data through emails, and we want to prevent the vulnerability from being exploited. You can login to your SiteLock Dashboard for details on what your scanner found.

    To read up on website vulnerabilities, check-out this informative blog post.

    Stay Secure,
    The SiteLock Team

  •  1,635
    Barry replied

    Hi there,

    Thank you for your message.

    I'm not familiar with SiteLock but it seems like you've received a marketing/advertisement email rather than a message to warn you for a vulnerability on your website.

    First they refer to the "core CMS" which is the WordPress CMS installation and not the theme you're using or plugins. Second, if they really found a vulnerability in the WordPress CMS like they say they could've better notice Automattic about this (Automattic is the company behind WordPress) instead of you, as an individual website owner that is only using WordPress.

    Personally, I shouldn't click on any of those links in the email nor I should purchase one of their services. This seems like a vague advertisement of their services. 

    If you want a good security plugin for WordPress I recommend to install one of the following plugins that are free to use:

    WordFence
    iThemes Security

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes