Initially, the logo was working fine. But, now when I upload the logo, I can't see the logo on the front end. I tried to inpect the page and noticed that it is taking a false url for the media file. I could be wrong.
Thank you for purchasing the Physio WordPress theme.
Probably the issue is caused because your website is served over HTTPS but your WordPress installation is not configured for this connection yet.
Please navigate to Settings -> General and make sure the "WordPress Address" and "Site Address" settings contain 'https' instead of 'http'.
Before making any changes to above settings please make sure your admin dashboard is accessible over HTTPS.
If these two settings already contain the HTTPS url prefix and the logo still don't show up the easiest way to fix this issue is to install the Really Simple SSL plugin and enable the plugin under Settings -> SSL by clicking the "Go ahead, activate SSL" button.
Then navigate to Appearance -> Customize -> Logo / Site Identity and delete & re-select your logo image again. Now the URL path of the logo should be updated to HTTPS and the logo should be visible again.
Hi,
Initially, the logo was working fine. But, now when I upload the logo, I can't see the logo on the front end. I tried to inpect the page and noticed that it is taking a false url for the media file. I could be wrong.
Can you help me solve this issue?
Hi there,
Thank you for purchasing the Physio WordPress theme.
Probably the issue is caused because your website is served over HTTPS but your WordPress installation is not configured for this connection yet.
Please navigate to Settings -> General and make sure the "WordPress Address" and "Site Address" settings contain 'https' instead of 'http'.
Before making any changes to above settings please make sure your admin dashboard is accessible over HTTPS.
If these two settings already contain the HTTPS url prefix and the logo still don't show up the easiest way to fix this issue is to install the Really Simple SSL plugin and enable the plugin under Settings -> SSL by clicking the "Go ahead, activate SSL" button.
Then navigate to Appearance -> Customize -> Logo / Site Identity and delete & re-select your logo image again. Now the URL path of the logo should be updated to HTTPS and the logo should be visible again.
Best regards,
Barry
QreativeThemes.com | WordPress Themes
Thank you so much for the quick reply. I only needed to change this:
"Please navigate to Settings -> General and make sure the "WordPress Address" and "Site Address" settings contain 'https' instead of 'http'."
Now the logo is visible on the website.
Great! I'm glad to hear that.
If you have any other questions please let me know.
Best regards,
Barry
QreativeThemes.com | WordPress Themes