On your default Contact page you have in a Site Origin edit node that contacts links to social sites. the code reads [fa icon="fa-facebook" href="https://www.facebook.com/xxxxr" target="_blank"] [fa icon="fa-youtube" href="https://www.youtube.com/channel/xxx" target="_blank"]
I've attached a shot of what it should look based on your demo page and a screen shot of what the site is showing. The links do work.
The icons don't show. Where are the "fa-facebook" and fa-youtube" icons supposed to be for this reference to work? I can't give you the URL because it is in a staging area behind a firewall.
Unfortunately because you can't provide me the URL of the website you need to check a couple things on your end, please follow the steps below.
1. Make sure to update the theme to the latest available version. You can get the latest theme version from the download page of your ThemeForest account. The steps to update the theme can be seen in the following article:
On your default Contact page you have in a Site Origin edit node that contacts links to social sites. the code reads [fa icon="fa-facebook" href="https://www.facebook.com/xxxxr" target="_blank"] [fa icon="fa-youtube" href="https://www.youtube.com/channel/xxx" target="_blank"]
I've attached a shot of what it should look based on your demo page and a screen shot of what the site is showing. The links do work.
The icons don't show. Where are the "fa-facebook" and fa-youtube" icons supposed to be for this reference to work? I can't give you the URL because it is in a staging area behind a firewall.
Hi there,
Unfortunately because you can't provide me the URL of the website you need to check a couple things on your end, please follow the steps below.
1. Make sure to update the theme to the latest available version. You can get the latest theme version from the download page of your ThemeForest account. The steps to update the theme can be seen in the following article:
How-to: Update the theme
2. After you have updated the theme go to the "Plugins" admin tab and make sure to update the "Physio Toolkit" plugin.
3. Edit your contact page again and the widget that contain the fa icon shortcodes.
If you have Font Awesome version 4 activated as in step 1 you can use the following shortcode:
[fa icon="fa fa-facebook" href="https://facebook.com/xxxx"]
And if you have Font Awesome version 5 activated you can use the following one instead:
[fa icon="fab fa-facebook-f" href="https://facebook.com/xxxx"]
The best option is to select the "Text" tab in the top right corner of the editor widget when you're going to paste the shortcodes.
At this point the icons should be visible, please let me know.
Best regards,
Barry
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