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  Public Ticket #2605856
SiteOrigin Page Builder No Longer Works
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Comments

  •  2
    rdiiorio1969 started the conversation

    Hi, I'm using your "The Landscaper - Lawn & Landscaping WP Theme" and for some reason I can no longer edit pages or posts with SiteOrigin Page Builder. In fact, Page Builder doesn't even load when editing.

    The problem goes beyond Page Builder... other elements also don't work.  For example, I can't edit the permalink.  Clicking on edit does nothing.

    I'm also using your "Physio - Physical Therapy & Medical Clinic WP Theme", but this one is working well.

    I'm assuming that there's a plugin conflict somewhere but before I start restoring backups, I was hoping you know what the problem is.


    Thanks.

  •  1,710
    Barry replied

    Hi there,

    Thank you for your message.

    This issue is caused due to outdated version of the following plugins:

    - Advanced Custom Fields PRO
    - Essential Grid

    To fix this issue please follow these steps:

    1. Update the theme to the latest version. You can get the latest theme version from the download page of your ThemeForest account. The steps to update the theme can be seen in the following article:

    How-to: Update the theme

    2. After you have updated the theme go to Appearance -> Install Plugins and update the Advanced Custom Fields PRO and Essential Grid plugins.

    3. The problem should be solved.

    Please let me know if that workedsmile.png

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  •  2
    rdiiorio1969 replied

    It worked !!!

    Thank you.

  •  1,710
    Barry replied

    Great! I'm glad to hear that.

    If you have any other questions please let me know.

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes