Thanks for your response. Somehow, I managed to fix that.
Now, I'm still seeing this error when I click on customize: There has been a critical error on your website. Please check your site admin email inbox for instructions.
You're welcome! Great, I'm glad to hear that issue is fixed.
That's hard to say as the error don't point to a specific subject. To find out what is causing this error can you do the following:
1. Edit the wp-config.php file in root of the WordPress folder on your server and add the following line:
define('WP_DEBUG', true);
2. Check the error log of your server. You can find the error log by logging in to your hosting panel like cPanel or Plesk and at the Error and/or PHP section you will find the error log.
Guess what? Even without professional web design skills, I managed to set up the website within 24 hrs with this amazing theme and my client is so excited! Anyone can do this!
And your help with the WordPress error was invaluable. I added the code to the wp-config.php file and I was able to access the error log. Turns out the error resulted from low memory. So, I simply added a code to increase the memory and voila! The rest was a piece of cake.
Just two minor things that I need your help with:
1. How do I integrate a calendar to the schedule an appointment CTA just before the Google Maps on the home page. I also need set the maximum number of appointments like in your demo.
2. How do I make the Google map show a second location where the business is based?
1. The calendar can't be integrated directly to the CTA widget, but you can add a button to this widget that link the visitor to a page that contain the appointment calendar. Like on our theme demo.
You can add a button to the CTA widget by adding the following line to the "Button" field:
[button href="http://yourdomain.com/book-appointment"] Book Appointment [/button]
The full link need to be replaced with your website + page
2. Adding a multi location Google Map to your website is, unfortunately, not that easy anymore since Google has changed the requirements for it.
For a Google Map with more than one location/pin you need to create an API key and a Google billing account and billing starts after the map makes more than 15.000 connections a month.
Unfortunately these requirements/rules are not created by us but by Google.
To create a Google Maps API key you can follow the steps in this article:
After these two things are configured you can use the "SiteOrigin Google Maps" widget in our theme to add your API key and add multiple business locations to the map.
I wanted more fonts than those that come with the theme, so I installed the Easy Google Fonts plugin. I've managed to customize the fonts for the headers and paragraphs, but I can't find an option to choose a font for bullet lists. Somehow, the font type and size remains unchanged in bullet lists. I'll appreciate your guidance on this.
I have installed the theme and when I click on customize, I see this error message on the screen:
cURL error 28: Resolving timed out after 5000 milliseconds
There has been a critical error on your website. Please check your site admin email inbox for instructions.
I'm stuck here. Please assist.
Kind regards
Kevinson
Hi Kevinson,
First of all thank you for purchasing the "Physio" theme.
The cURL error is a server related error that can be caused by the following things:
https://docs.presscustomizr.com/article/326-how-to-fix-a-curl-error-28-connection-timed-out-in-wordpress
If you're not familiar with this I recommend to get in touch with your hosting and ask them to check the following things:
- Update the followinh: PHP version, cURL library and/or Open SSL
- Increase the PHP memory of the server to 256M
Hope this helps.
Best regards,
Barry
OFFER FOR ENVATO CUSTOMERS: ONE-YEAR SUPPORT PLAN
QreativeThemes.com | Qreative Header Footer Designer Plugin | Give me a Rating
Thanks for your response. Somehow, I managed to fix that.
Now, I'm still seeing this error when I click on customize: There has been a critical error on your website. Please check your site admin email inbox for instructions.
Is it still a host issue?
You're welcome! Great, I'm glad to hear that issue is fixed.
That's hard to say as the error don't point to a specific subject. To find out what is causing this error can you do the following:
1. Edit the wp-config.php file in root of the WordPress folder on your server and add the following line:
define('WP_DEBUG', true);2. Check the error log of your server. You can find the error log by logging in to your hosting panel like cPanel or Plesk and at the Error and/or PHP section you will find the error log.
Thank you
Best regards,
Barry
OFFER FOR ENVATO CUSTOMERS: ONE-YEAR SUPPORT PLAN
QreativeThemes.com | Qreative Header Footer Designer Plugin | Give me a Rating
Hey Barry,
Guess what? Even without professional web design skills, I managed to set up the website within 24 hrs with this amazing theme and my client is so excited! Anyone can do this!
And your help with the WordPress error was invaluable. I added the code to the wp-config.php file and I was able to access the error log. Turns out the error resulted from low memory. So, I simply added a code to increase the memory and voila! The rest was a piece of cake.
Just two minor things that I need your help with:
1. How do I integrate a calendar to the schedule an appointment CTA just before the Google Maps on the home page. I also need set the maximum number of appointments like in your demo.
2. How do I make the Google map show a second location where the business is based?
You can check out the site here: https://primephysiotherapy.net
Thanks!
Kev
Hi Kev,
That's impressively fast! Awesome to hear that!
1. The calendar can't be integrated directly to the CTA widget, but you can add a button to this widget that link the visitor to a page that contain the appointment calendar. Like on our theme demo.
You can add a button to the CTA widget by adding the following line to the "Button" field:
[button href="http://yourdomain.com/book-appointment"] Book Appointment [/button]
The full link need to be replaced with your website + page
2. Adding a multi location Google Map to your website is, unfortunately, not that easy anymore since Google has changed the requirements for it.
For a Google Map with more than one location/pin you need to create an API key and a Google billing account and billing starts after the map makes more than 15.000 connections a month.
Unfortunately these requirements/rules are not created by us but by Google.
To create a Google Maps API key you can follow the steps in this article:
How-to: Create Google Maps API key
And to create a Google billing account you can use their website: https://cloud.google.com/maps-platform
After these two things are configured you can use the "SiteOrigin Google Maps" widget in our theme to add your API key and add multiple business locations to the map.
Hope this helps.
Best regards,
Barry
OFFER FOR ENVATO CUSTOMERS: ONE-YEAR SUPPORT PLAN
QreativeThemes.com | Qreative Header Footer Designer Plugin | Give me a Rating
The time slots and maximum appointments per time slot can be configured Appointments -> Settings -> Time Slots ( see attachment).
Best regards,
Barry
OFFER FOR ENVATO CUSTOMERS: ONE-YEAR SUPPORT PLAN
QreativeThemes.com | Qreative Header Footer Designer Plugin | Give me a Rating
Thanks for your help. It has worked exactly like you suggested! I guess, I will have to go with just one location for now.
Regards
Kev
You're very welcome.
If you have any other questions feel free to ask.
Best regards,
Barry
OFFER FOR ENVATO CUSTOMERS: ONE-YEAR SUPPORT PLAN
QreativeThemes.com | Qreative Header Footer Designer Plugin | Give me a Rating
Hey Barry,
I wanted more fonts than those that come with the theme, so I installed the Easy Google Fonts plugin. I've managed to customize the fonts for the headers and paragraphs, but I can't find an option to choose a font for bullet lists. Somehow, the font type and size remains unchanged in bullet lists. I'll appreciate your guidance on this.
Thanks!
Kev
Hi Kev,
Can you try to create a custom control with the Easy Google Fonts plugin. You can do this under Settings -> Google Fonts
The CSS selectors you can add is the following line:
Then your font control will be added under Appearance -> Customize -> Typography -> Theme Typgoraphy
Hope this helps.
Best regards,
Barry
OFFER FOR ENVATO CUSTOMERS: ONE-YEAR SUPPORT PLAN
QreativeThemes.com | Qreative Header Footer Designer Plugin | Give me a Rating
That worked like charm! Thank you! :)
You're welcome
Best regards,
Barry
OFFER FOR ENVATO CUSTOMERS: ONE-YEAR SUPPORT PLAN
QreativeThemes.com | Qreative Header Footer Designer Plugin | Give me a Rating