notice shown in the top: cURL error 35: Unknown SSL protocol error in connection to www.googleapis.com:443 cURL error 35: Unknown SSL protocol error in connection to www.googleapis.com:443
I want change theme option, but it can't be saved.
The "cURL error 35: Unknown SSL protocol error in connection to" is a server related error. The cURL library of your server need to be updated to the latest version. The issue here is that your website is trying to connect to the Google API but fails because the connection method your server is using is too old.
Please get in touch with your hosting provider and ask them to update the cURL and/or OpenSSL libraries on your server. This should be updated not only for the functionality but for the security of your site in general as well. That should fix the issue.
If you want to continue working on your website without being bothered by this error please try to remove the "SiteOrigin Google Maps" widget from the homepage and save the page.
Thank you for taking a look into this and updating the cURL and OpenSSL libraries on your server. Is there any possibility you could provide me a login to the WordPress website so I can take a closer look myself?
Please toggle the "private" switch right of the post reply button when you send login details.
Edit: I found 2 articles about the same cURL error 35. It could also be caused by the following:
- Expired SSL certificate and/or private SSL password (need to be renewed) (link) - Outdated TLS version (link)
please see attached picture.
https://snag.gy/tD7uqY.jpg
notice shown in the top: cURL error 35: Unknown SSL protocol error in connection to www.googleapis.com:443 cURL error 35: Unknown SSL protocol error in connection to www.googleapis.com:443
I want change theme option, but it can't be saved.
what is the problem?
thanks in advance.
error
Hi Gaoren,
Thank you for adding the attachment.
The "cURL error 35: Unknown SSL protocol error in connection to" is a server related error. The cURL library of your server need to be updated to the latest version. The issue here is that your website is trying to connect to the Google API but fails because the connection method your server is using is too old.
Please get in touch with your hosting provider and ask them to update the cURL and/or OpenSSL libraries on your server. This should be updated not only for the functionality but for the security of your site in general as well. That should fix the issue.
If you want to continue working on your website without being bothered by this error please try to remove the "SiteOrigin Google Maps" widget from the homepage and save the page.
Let me know if you have any questions.
Best regards,
Barry
QreativeThemes.com | WordPress Themes
@barry
thanks.
I have tried apt-get update & upgrade in my server.
curl --version
curl 7.35.0 (x86_64-pc-linux-gnu) libcurl/7.35.0 OpenSSL/1.0.1f zlib/1.2.8 libidn/1.28 librtmp/2.3
Protocols: dict file ftp ftps gopher http https imap imaps ldap ldaps pop3 pop3s rtmp rtsp smtp smtps telnet tftp
Features: AsynchDNS GSS-Negotiate IDN IPv6 Largefile NTLM NTLM_WB SSL libz TLS-SRP
but error 35 still shown on the top.
which version of curl is recommend？
update the last version
curl 7.64.0 (x86_64-pc-linux-gnu) libcurl/7.64.0 OpenSSL/1.1.1a zlib/1.2.8 librtmp/2.3
Release-Date: 2019-02-06
Protocols: dict file ftp ftps gopher http https imap imaps ldap ldaps pop3 pop3s rtmp rtsp smb smbs smtp smtps telnet tftp
Features: AsynchDNS IPv6 Largefile NTLM NTLM_WB SSL libz TLS-SRP UnixSockets HTTPS-proxy
http://med.bestdr.cn/t.php
but it don't work.
Hi Gaoren,
Thank you for taking a look into this and updating the cURL and OpenSSL libraries on your server. Is there any possibility you could provide me a login to the WordPress website so I can take a closer look myself?
Please toggle the "private" switch right of the post reply button when you send login details.
Edit: I found 2 articles about the same cURL error 35. It could also be caused by the following:
- Expired SSL certificate and/or private SSL password (need to be renewed) (link)
- Outdated TLS version (link)
Best regards,
Barry
QreativeThemes.com | WordPress Themes