everytime i click on SiteOrigin Editor, it shows me an error message and doesn't show me panel to edit the text. here is the error message: "Unknown error. Failed to load the form. Please check your internet connection, contact your web site administrator, or try again later." some of the Editors are working like ICONs stuff but some of them don't. it's doing it randomly.
the other thing is, the mobile menu is not sticky and doesn't scroll on mobile view but it works good in desktop view.
Can you provide me a login to the website? (username, password & website link). I need to take a closer look at this issue. Please click on the "private" switch (right of the post reply button) if you send the credentials.
The sticky navigation option is only working on desktop screens. I can provide a css workaround that will force the header/navigation element to be sticky on mobile screens, but it will not be as smooth as on desktop screens. Please add the following to Appearance -> Customize -> Theme Options -> Custom CSS:
it looks like it only has an issue on Xampp because the editor is working find on cPanel. Please give me a few days and I will let you know if I see any issue again. Please let me know if you have any recommendation for the Xampp.
It looks like the issue is only limited to the Xampp environment. All widgets are working without any issues on your domain.
Can you try/check the following:
- Deactivate all additional plugins to see if that fix the issue - Do you work on https on localhost? If so does all site url and home url paths are correctly set for the WordPress installation.
Hello,
everytime i click on SiteOrigin Editor, it shows me an error message and doesn't show me panel to edit the text. here is the error message: "Unknown error. Failed to load the form. Please check your internet connection, contact your web site administrator, or try again later." some of the Editors are working like ICONs stuff but some of them don't. it's doing it randomly.
the other thing is, the mobile menu is not sticky and doesn't scroll on mobile view but it works good in desktop view.
Can you please help me to fix them.
thank you
Hi there,
Can you provide me a login to the website? (username, password & website link). I need to take a closer look at this issue. Please click on the "private" switch (right of the post reply button) if you send the credentials.
The sticky navigation option is only working on desktop screens. I can provide a css workaround that will force the header/navigation element to be sticky on mobile screens, but it will not be as smooth as on desktop screens. Please add the following to Appearance -> Customize -> Theme Options -> Custom CSS:
/* Sticky header mobile workaround */ @media (max-width: 992px) { .header-wrapper.is-sticky { position: fixed; width: 100%; top: 0; } .header-wrapper.is-sticky + .sticky-offset { display: block; } .sticky-offset { height: 190px!important; } }Best regards,
Barry
QreativeThemes.com | WordPress Themes
it is on Xampp. I'm uploading it on somewhere, and I will send the login info to you guys.
it looks like it only has an issue on Xampp because the editor is working find on cPanel. Please give me a few days and I will let you know if I see any issue again. Please let me know if you have any recommendation for the Xampp.
thank you very much
Thank you.
It looks like the issue is only limited to the Xampp environment. All widgets are working without any issues on your domain.
Can you try/check the following:
- Deactivate all additional plugins to see if that fix the issue
- Do you work on https on localhost? If so does all site url and home url paths are correctly set for the WordPress installation.
Best regards,
Barry
QreativeThemes.com | WordPress Themes