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  Public Ticket #1629522
Adding file submit in contact form
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  •  1
    Tupmusti started the conversation

    Hello,

    I've added submitting files to my contact form. Sadly when I submit the form the file doesn't get send along with it. I've tried already adding  the [file] thing into the contact details, but it doesn't work. I have also added submitting files onto my homepage. It works there though. I'm out of options and tried everything. Please help.

  •  1,710
    Barry replied

    Hi there,

    Please make sure that the shortcode you've used for the file element is also added to the "Message Body" textarea under Contact -> edit form -> Mail (see attachment), and not only to form layout textarea.

    If you already did this and it still doesn't work can you provide me a login to the website?

    Thank you.

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  •  1
    Tupmusti replied

    It worked thank you very much, I am now struggling for it to show me multiple files. I've tried doing this: [your-another-file-138] and it doesn't work. If you could help me with that I would be so grateful. Greetings

  •  1,710
    Barry replied

    Great, you're welcome.

    If you want to use multiple file uploads in your contact form each file shortcode need to have an unique name. So if you have named your second file upload "your-another-file-138" the correct shortcode you should use is.

    For the contact form: [file your-another-file-138]
    For the message body textarea [your-another-file-138]

    Did you have configured it like this? If so and it's not working I need to take a closer look.

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  •  1
    Tupmusti replied

    It works, thank you very much :)