Okay
  Public Ticket #1504047
Plugin Issue
Closed

Comments

  • lblack622 started the conversation

    Hello, 

    I am trying to integrate Ninja Forms into this website and the form is not loading on the page. I tried deactivating all the forms I could, but was unsuccessful. Can you please assist. 

  •  1,715
    Barry replied

    Hi there,

    The Ninja Forms plugin is a 3th party plugin and doesn't come as default with the theme. Please note that support for 3th party plugins is limited.

    I've just checked your website and noticed the "fieldSelect.js" file, coming from the Ninja Forms plugin, is returning a JavaScript error:

    Cannot read property 'length' of undefined
    

    After a quick Google search I end up on a developers page of Ninja Forms and noticed this is a known issue, unfortunately the issue is still not found and fixed.

    If you can provide me a login to the WordPress website I will take a closer look if I can find a workaround for this but because the issue is coming from the Ninja Forms plugin itself I can't guarantee this.

    Thank you.

    Best regards,
    Barry
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