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  Public Ticket #1204862
failed demo import
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  •  1
    crazy8sp started the conversation

    i tried to import demo files but many are saying failed.

    results:

    Failed to import product_type external
    Failed to import portfolio_category Garden
    Failed to import product_type grouped
    Failed to import portfolio_category Patio
    Failed to import portfolio_category Pond
    Failed to import product_type simple
    Failed to import portfolio_category Terrace
    Failed to import portfolio_tag test
    Failed to import product_type variable
    Failed to import product_cat Accessories
    Failed to import product_cat Electric
    Failed to import product_cat Garden
    Failed to import product_cat Hand Tools
    Failed to import product_cat Professional
    Failed to import “Sidebar Position”: Invalid post type acf-field
    Media “logo_2x” already exists.
    Media “logo” already exists.
    Media “map_marker” already exists.
    Media “texture_1” already exists.
    Media “signature” already exists.
    Media “favicon” already exists.
    Media “cropped-favicon.png” already exists.
    Media “samplepdf” already exists.
    Media “news_pattern” already exists.
    Media “map_marker_02” already exists.
    Media “” already exists.
    Media “” already exists.
    Media “placeholder_360x240” already exists.
    Media “” already exists.
    Media “placeholder_850x450_2” already exists.
    Media “placeholder_850x450_3” already exists.
    Media “placeholder_850x450_4” already exists.
    Media “” already exists.
    Media “leafs_light” already exists.
    Media “img_divider” already exists.
    Media “leafs_dark” already exists.
    Media “leafs” already exists.
    Media “logo_transparent_2x” already exists.
    Media “logo_transparent” already exists.
    Page “Front Page” already exists.
    Page “Blog” already exists.
    Page “About Us” already exists.
    Page “Contact Us” already exists.
    Page “Spring & Fall Cleanup” already exists.
    Page “Snow & Ice Removal” already exists.
    Page “Irrigation & Drainage” already exists.
    Page “Planting & Removal” already exists.
    Page “Lawn & Garden Care” already exists.
    Page “Stone & Hardscaping” already exists.
    Page “Shortcodes” already exists.
    Page “Services” already exists.
    Page “Front Page Shop” already exists.
    Page “Service No Sidebar” already exists.
    Page “Make an Appointment” already exists.
    Page “Case Study” already exists.
    Page “Galleries” already exists.
    Failed to import “Modern Garden”: Invalid post type portfolio
    Failed to import “Wooden Decks”: Invalid post type portfolio
    Failed to import “Bistro Terrace”: Invalid post type portfolio
    Failed to import “Garden Pond”: Invalid post type portfolio
    Failed to import “Modern Patio”: Invalid post type portfolio
    Failed to import “Town Pond”: Invalid post type portfolio
    Failed to import “Walkout Patio”: Invalid post type portfolio
    Page “Gallery Classic” already exists.
    Page “Gallery Full Width” already exists.
    Page “Gallery No Filter” already exists.
    Page “Shop” already exists.
    Page “Cart” already exists.
    Page “Checkout” already exists.
    Page “My Account” already exists.
    Page “Gallery Lightbox” already exists.
    Page “Prices & Delivery” already exists.
    Page “Frequently Asked Questions” already exists.
    Page “Front Page Transparent” already exists.
    Page “Front Page Sidebar” already exists.
    Failed to import “Pressure Washer”: Invalid post type product
    Failed to import “Grass Trimmer”: Invalid post type product
    Post “Why The Landscaper Is The Best For Business” already exists.
    Post “What You Can Grow In Shady Spaces” already exists.
    Failed to import “Wheelbarrow”: Invalid post type product
    Failed to import “Lawn Mower”: Invalid post type product
    Failed to import “Garden Gloves”: Invalid post type product
    Failed to import “Secateurs”: Invalid post type product
    Failed to import “Lawn Tractor”: Invalid post type product
    Failed to import “Garden Hose”: Invalid post type product
    Failed to import “Chainsaw”: Invalid post type product
    Failed to import “Mediterrán Garden”: Invalid post type portfolio
    Post “Article: How to Get Rid of Crabgrass for Good” already exists.
    Post “Ask Jennifer: Your Gardening Questions Answered” already exists.
    Post “We Won The 'Best Landscaper Company' Award” already exists.
    Post “10 Ideas for Landscaping Property Lines” already exists.
    Failed to import “Broom”: Invalid post type product
    Failed to import “Hedge Trimmer”: Invalid post type product
    Post “Leaves Should Be Shredded Before Used as Mulch” already exists.
    Post “Job: Fulltime (+50 hours per week) Landscapers” already exists.
    Failed to import “Contact Form”: Invalid post type wpcf7_contact_form
    Failed to import “Request Quote”: Invalid post type wpcf7_contact_form
    Failed to import “Schedule An Appointment”: Invalid post type wpcf7_contact_form
    Failed to import “Watering Can”: Invalid post type product
    Failed to import “Ask Us A Question”: Invalid post type wpcf7_contact_form

  •  1,593
    Barry replied

    Hi there,

    Can you provide me a login? I will take a closer look.

    Please use the 'private' reply button when sending the credentials

    Thank you

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  •   crazy8sp replied privately
  •  1,593
    Barry replied

    Hi,

    The import function was used before all the required and recommend plugin were installed and activated. I did a reset, install all plugins and used the import function.

    Your website is now after a successful import.

    If you have any questions feel free to ask.

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  •  1
    crazy8sp replied

    thank you the page is up now but i do not see any of the images

  •  1,593
    Barry replied

    Hi,

    We are not allowed to include them due licensing and copyrights of these images. Also ThemeForest tell us to remove all stock photo images from the downloadable files. 

    All images are replaced with placeholder images, this is described on the item page on ThemeForest. If you want the images you take a look at this article which will contain the links of the images to the stockphoto provider where we got them:

    Theme Demo Images

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  •  1
    crazy8sp replied

    well i wish i was aware of that before purchasing, it shows images in all of the previews which makes you think they are included. and it looks like i will have to spend atleast another $30 US to obtain all of the images now.  

    kind of misleading as i never noticed they were not included at all.

  •  1,593
    Barry replied

    Hi,

    I'm sorry to hear that you thought the images were included in the download package. It's definitely not our intention to mislead the buyer.

    If you want I can provide a refund but you are not allowed to use the theme anymore because the license will be deleted, but please note that almost all themes on ThemeForest the images will be replaced with placeholders, or will be heavily blurred.

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes