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  Public Ticket #1131525
PHP memory limit error
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  • chrishapke started the conversation

    I keep getting this error when going into Theme > Appearance > Customize


    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 408646 bytes) in /home/scleanadmin/public_html/squeakycleanwindows.co/wp-includes/class-requests.php on line 644

  •  1,710
    Barry replied

    Hi Chris,

    Thank you for sending the error message.

    The error mean that the PHP memory of your server it being exceeded, this is a common issue. Some hosting providers have set the PHP memory to a low value by default and can be increased manually.

    The first troubleshoot step to fix this is adding the following in to the wp-config.php file, which is located in the root of your WordPress installation folder on your server:

    define('WP_MEMORY_LIMIT', '256M');

    Please add above line in the wp-config.php file right before the line that says, “Happy Blogging”.

    If the error is still visible after the PHP memory need to increased within the php.ini file. Please ask your hosting provider to increase it if you're not familiar with it.

    I'm very sure this will fix the issue.

    If you have any questions, feel free to ask.

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  • chrishapke replied

    Fixed! Thanks!

  •  1,710
    Barry replied

    Great! You're welcome.

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes