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  Public Ticket #1071989
error code wherever buttons are displaying
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  •  2
    stardfw started the conversation

    I just installed the theme and the demo content and everywhere there should be a buton loading via the shortcode there are errors dispalying....i.e. in the header and any other location with buttons.

  •  1,593
    Barry replied

    Hi there,

    Thank you for sending the attachments.

    I see from your screenshots these errors are coming from the 'Fusion Core' plugin. This plugin is not from us and if i'm right it belongs to the Avada WordPress theme.

    Please deactivate the 'Fusion Core' plugin via the plugins tab in your WordPress admin menu. That should fix the issue.

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  •  2
    stardfw replied

    Perfect... thank you very much....

    One last question.... the background section in the CTA on the main page is displaying the image in the center of the box (see attached image) instead of covering the entire box and the original placeholder image is showing up behind it... I am confused by where that background image is located to change it.

  •  1,593
    Barry replied

    You're welcome

    To make the background image  fullwidth please add the image to the row settings, instead of the widget settings.

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  •  2
    stardfw replied

    again thank you... this resolved all of my issues.... 

  •  1,593
    Barry replied

    Great! 

    If you have any questions, feel free to ask

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  •   stardfw replied privately
  •  1,593
    Barry replied

    Can you check if the Essential Grid widget on the homepage has still the correct grid selected in the settings: 'Gallery Hompage' ?

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  •   stardfw replied privately
  •  1,593
    Barry replied

    It looks like the 'Import Full Demo Data' button is clicked on the essential grid file import. Then all default Essential Grid will be imported instead of our custom ones.

    Please import the essential_grid.json file again but click the 'Read File' button: 

    Import the Essential Grid file

    Then these gallery will appear in the select field of Essential Grid

    - Gallery Homepage
    - Gallery Classic
    - Gallery Fullwidth
    - Gallery No Filter
    - Gallery Lightbox.

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  •   stardfw replied privately
  •  1,593
    Barry replied

    The Essential Grid file is located inside: thelandscaper/demo-files/essential-grid.json

    But see the attachment, maybe that's easier for now

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes

  •   stardfw replied privately
  •  1,593
    Barry replied

    You're welcome!

    Let me know if you have any questions

    Best regards,
    Barry
    QreativeThemes.com  |  WordPress Themes