Cargoly - Logistics & Transportation WordPress Theme

1. Contact form is not working

2. Theme Demo Images

3. Translate customizer settings with the WPML plugin

4. Enable Header / Footer Builder

5. How-to: Update the theme

6. Logo does not show up on my site

Sometimes, the contact form might not send your message, and you'll see a red error notice appear below the form after clicking the submit button. This is a common issue with WordPress contact forms and can usually be resolved by installing the WP Mail SMTP plugin.

Before installing the plugin, please go through these steps first:

1. Go to the "Contact" tab in the admin menu and edit your contact form

2. Click on the horizontal "Mail" tab

3. At the "To" setting enter your email address like:

[email protected]

4. At the "From" setting enter the same email address, but wrapped within < > symbols, like:

Please see the screenshot below for step 2, 3 and 4

5. Save the settings and test if the contact form send out the messages successfully.

If the contact form still don't send out the message the mail server of your domain is most likely blocking the requests and a secure connection is needed, this is one of the most common issues with contact forms and WordPress. 

You can do this by installing and setting up the WP Mail SMTP plugin. After installing the plugin please follow the steps in the article link below:

Set up the WP Mail SMTP plugin

Due to copyright of the images used in our theme demo we can't distribute them within the theme. Below you'll find a list of all images that can be purchased from Freepik.

https://www.freepik.com/collection/cargoly/6382856

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There are many free alternatives where you can download and use high quality stock photography for free:

• Freepik
• Pexels
• Unsplash
• Pixabay

Make sure to have the WPML String Translations plugin installed.

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1. Go to WPML -> String Translations 

2. Click the "Translate texts in admin screens" link at the bottom of the page

3. Scroll to the "+ theme_mods_NAME" link and click on it (where NAME is the theme name)

4. Check the checkboxes of the "featured_button_text" and "featured_button_url" settings

5. Scroll to the bottom of the page and click the "Apply" button and wait till you see the success notice.

("featured_button_text" and "featured_button_url" can be replaced with any other setting you want to translate from the customizer)

6. Go to WPML -> String Translations again

7. You'll find 2 new rows in the "admin_texts_theme_mods_NAME" table (where NAME is the theme name).

If you don't see them in the list click on the "All Domains" dropdown field and select the settings from there.

8. Click on the translation link of each new setting and the field to translate will appear.

To create a header or footer by using the Elementor page builder you can use the Elementor PRO version which is compatible with the theme.

Or, you can install the Elementor Header & Footer Builder plugin which is free: https://wordpress.org/plugins/header-footer-elementor/

After installing the plugin you can create your header/footer under Appearance -> Elementor Header & Footer Builder

Download the latest theme version

You can download the latest available theme version from the download page of your ThemeForest. Click the "Download" button and select "Installable WordPress files only" for the submenu.

* Before updating the theme it is recommend to create a backup of your website with a plugin like UpdraftPlus.

Install and update the theme

The theme can be updated in three different ways:

1. Envato Market Plugin

• Download and upload/install the Envato Market plugin
• Follow the steps in this article to setup the plugin

2. WordPress Dashboard

• Navigate to Appearance → Themes
• Click on "Add New" at the top of the page
• Click on "Upload Theme" at the top of the page
• Upload the theme .zip file (see screenshot above for the right .zip package)
• Click on the blue button to replace the current theme
• The theme has been updated

3. FTP Client

• Login to your server with a FTP client
• Navigate to the theme folder in your WordPress installation (e.g. wordpress/wp-content/themes/)
• Rename the folder of the theme you're currently using (e.g. theme-name1 or theme-name2)
• Unzip the downloaded zip file and upload the folder to the themes folder on your server
• Check if everything is working correctly
• If you have any translation files in the old theme folder copy them over to the new theme folder
• Remove the old theme folder from your server
• The theme has been updated

The issue is related to your WordPress installation not being configured yet for a HTTPS connection. Therefore the logo will show up as a broken image if you access your website over HTTPS.

You can fix this by following these steps:

1. Go to Settings → General on your dashboard
2. At the "WordPress Address" and "Site Address" settings change the URL prefix from HTTP  to HTTPS
3. Save the settings at the bottom of the page
4. Navigate to the logo setting under Appearance → Customize → Theme Options → Logo & Site Icon
5. Delete the logo from the setting(s) and re-select your logo from the media library
6. Save the settings

Now your logo should be visible, let me know how this goes.