Physio - Physical Therapy & Medical Clinic WP Theme


1. Using the theme on SSL

2. Updating the theme

3. Navigation font doesn't change with Easy Google font plugin

4. Translate Theme

5. Navigation arrows in lightbox

6. Contact form won't send

7. WPML translate customizer fields

8. Call to Action Banner

9. Allowed memory size of # bytes exhausted

10. Homepage slider is not visible

11. Transfer theme to live server

12. Change the Featured Page Widget image/text

13. Change fonts of Physio theme

14. Theme Demo Images

15. Google Maps API key

1. Using the theme on SSL

A SSL certificate need to be installed on your server. The best is to get in touch with your hosting company if you're not familiar with this.

After the SSL certificate is running on your server there are a couple of steps to take to make the theme work correctly on https (instead of default http).

The first things is to change the home and site URL under Settings -> General. Please make sure before changing this your website is fully accessible on https, else your website will not be working anymore and these settings need to be restored via FTP.

Then please install and activate the 'Really Simple SSL' plugin, and active the SSL option within the plugin settings page.

At least some of the images that are added within the customizer (as logo image, some background images) need to be removed and re-selected in order to display the correct image path. 

2. Updating the theme

You can download the latest theme version from the download page of your account on ThemeForest by clicking the green download button and select 'Installable files only' from the submenu.

The theme can be updated on two ways, please choose one you prefer:

1. WordPress Dashboard
    - Please navigate to Appearance > Themes
    - Activate the default WordPress theme (like Twenty Seventeen)
    - Click on the thumbnail of the theme you want to update and click 'delete' in the bottom right corner
    - Click on 'Add New' in the top
    - Click on 'Upload File'
    - Upload the freshly downloaded theme zip file
    - Activate the theme

2. FTP Client
    - Login to your server with a FTP client
    - Navigate to the theme folder in your WordPress installation (e.g. wordpress/wp-content/themes/)
    - Rename the folder of the theme you're currently using (e.g. theme-name-1 or theme-name-2)
    - Unzip the downloaded zip file and upload the folder to the themes folder on your server
    - Investigate if everything is working correctly
    - Remove the old theme folder from your server

* It is recommend to install a backup plugin and create a backup of your website before updating the theme.

3. Navigation font doesn't change with Easy Google font plugin

The navigation font need to be adjusted via custom CSS. If you navigate to Appearance -> Customize -> Theme Options -> Custom CSS you can paste the following line(s) in to the textarea:

The parent links:

.main-navigation li a { font-family: Open Sans; }

For the submenu links:

.main-navigation .sub-menu li a { font-family: Open Sans; }

You can change the font-family to your custom one, without using the '' or "" around the names.

4. Translate Theme

The theme included a translatable .pot file. You can translate the theme in two ways:

1. Translate the .POT language file
You can translate the theme by editing the included .pot language file with a program like PoEdit. After setting up the language you can translate each text string to your own language.

After translating please export a .po and .mo file which you need to upload in the language folder of the theme (theme-folder/language/). For more information please see this link

2. Translate with the Loco Translate plugin
With the Loco Translate plugin you can translate the theme inside your WordPress installation.
Please install and activate the Loco Translate plugin. Then follow these steps below:

1. Please navigate to Loco Translate -> Themes
2. Click on the correct theme name in the list
3. Click on the 'New Language' link
4. Set your language from the dropdown field
5. Set 'Choose a location' to Custom and press the Start Translating button
5. Type the word you want to translate in the search box and click on it when it appear in the list below
6. Write your translation in the bottom textarea (the translation textarea)
7. Save the settings

You can read this tutorial for more information how to set-up a new translation (screenshots included)

5. Navigation arrows in lightbox

To enable the arrows in the image lightbox window please follow these steps:

-  Go to Settings -> Media
-  Make sure you enable images for Fancybox (first setting)
-  Scroll a bit down to the 'Gallery' section
-  Switch 'Autogallery' to 'All in one Gallery'
-  Check the box 'Show the gallery navigation arrows'
-  Save the settings

6. Contact form won't send

If your contact form won't send email or you don't receive the email in your inbox, please check the following things:

1.  Please navigate to Contact -> edit specific form -> Mail (see screenshot below)
2.  Add the 'To' and 'From' input fields (please use the symbols < > in the 'From' field too)

If the email address is entered like in the above example but the from still won't send the mail server of your domain is probably not responding correctly. This can be solved by installing the WP Mail SMTP plugin.

After installing the plugin please navigate to Settings -> Email and enter the following settings on that page:

- SMTP Host
- SMTP Port
- Email address username
- Email address password

You can find the SMTP host and port in the email you received from your hosting provider. Each hosting provider have there own so you need to enter the correct values in here.

If you still experience issues you can open a ticket and our support will take a look.

7. WPML translate customizer fields

Fields from the theme customizer need to be selected from the admin string translation page to enable translations for WPML. 

First please make sure you've got the WPML plugin and the WPML String Translation plugins installed and activated. 

In the steps below we are going to make the 'featured button' translatable for WPML. If you need other fields from the Theme Options panel in the customizer translatable only change step 3 to the specific field.

1. Navigate to WPML -> String Translations and click Translate texts in admin screens' at the bottom of the page

2. Then scroll to the '+ theme_mods_physio-qt' link and click on it

3. Check the checkboxes of featured_button_text and featured_button_url and scroll to the bottom of the page and click the Apply button (please wait till you see the success message)

4. Navigate back to WPML -> String Translations

5. You will find 2 new rows in the table named admin_texts_theme_mods_physio-qt. If you don't see them in the list click on the 'All Domains' select field and select  them from there

6. If you click on the translations link of each the translation fields will appear where you can add your translations.

8. Call to Action Banner

Add call to action heading and buttons
1. Edit the Call to Action Banner
2. Fill in the call to action title
3. Add buttons with the [button href="#"]Text[/button] shortcode and click the blue 'Done' button in the modal

Full width background image
4. Hover the wrench icon of the row (not the widget)
5. Click 'Edit Row'
6.Click the 'Design' panel
7. Add your background image
8. Set background image display to 'Cover'
9. Click the 'Layout' panel'
10. Set 'Row Layout' to 'Full width stretched'
11. Save the page

Click to enlarge the image

9. Allowed memory size of # bytes exhausted

Do you see an 'allowed memory size exhausted' error? This is one of the most common WordPress errors, and can easily be fixed by increasing the PHP memory limit in WordPress.

Please follow these steps to increase the PHP memory. If you're not familiar with this please ask your hosting provider to increase the PHP memory

10. Homepage slider is not visible

If the slider for the homepage is not visible please check the following 2 points:

- The 'Advanced Custom Fields PRO' plugin is installed and activated under the Plugin tab.
- The 'Frontpage Fullwidth Slider' (or Jumbotron for Physio) is selected as page template

If both points are correctly set but the slider is still not visible please navigate to the following path on your server with a FTP client:


Please check inside the theme folder for a duplicated theme folder and delete it.

11. Transfer theme to live server

The easiest and fastest solution is to install the Duplicator plugin. The plugin will generate a zip file of your entire WordPress installation (WP, theme, settings, content) and a installer file which you need to upload both to the new location. 

Then you need to run the installer.php file (example: and complete the install wizard. Basically in this install wizard you need to make a connection to the database (best is to create a new database) by entering the credentials.

Within just a couple of minutes you got the theme up and running on the new location without any issues.

12. Change the Featured Page Widget image/text

1. Click on Pages in the menu
2. Edit the page that you want to display with the Featured Page widget
3. On this page add the 'Featured Image' and change the 'Excerpt'
4. Now save this page

The Landscaper excerpt text

13. Change fonts of Physio theme

In the theme customizer you can change the fonts of the theme. The options can be found via Appearance > Customize > Theme Options > Typography

If you want to target elements specifically or need more advanced typographic controls please install the Easy Google Fonts plugin.

The plugin will add a Typography panel to the root of the customizer (Appearance > Customize). Here you can change the font for headings and content of the theme.

To change the font for specific elements in the theme you need to setup 'custom font controls'. To do this please follow the steps below:

1. Navigate to Settings -> Google Fonts
2. Create a font control. For each font control please enter a reference name, CSS class and click the 'force style' overwrite checkbox. Below you can find the CSS classes for custom elements:

    - Enter the name 'Navigation'
    - Add CSS class: .main-navigation li a

    Call to action title
    - Enter the name 'Call to action title'
    - Add CSS class: .call-to-action .call-to-action--content .call-to-action--title

    Icon boxes
    - Enter the name 'Icon box title'
    - Add CSS class: .content-area .icon-box--title

    Testimonial author name
   - Enter the name 'Testimonial author title'
    - Add CSS class: .testimonials .testimonial--author

3. Please navigate to Appearance > Customize > Typograpghy. You will see 2 panels. In the 'Default Typography' panel you can change the content headings and fonts. In the 'Theme Typography' you will find your custom font controls.

14. Theme Demo Images

Due copyrights of the images used in our theme demo we can't distribute them with the theme. Below you find the list of all the images used in the theme, you can buy them from Adobe Stock.

15. Google Maps API key

The Google Maps widget requires a Google Maps API key to work. Please follow the steps below to create one:

1.  Please create your Maps API key via this link. And click the Continue button (this could take a minute).

2. Enter a name and the URL of your website and click the 'Create' button (Please use all examples below and replace yourdomain with your own domain name. Each on a separate input field).


3. Copy the API key you see in the modal.

4. Navigate to the API Manager and click the 'Google Maps JavaScript API' link (see above image). 

5. Make sure you click the 'Enable' button. If you only see 'Disable' you can leave the page

If you're using the Physio theme please also enable the API for Geolocation and Geocoding. If these API's are not enabled the Google Map widget won't work.

Using your Google Maps API key

The Landscaper WordPress theme
Please navigate to Appearance > Customize > Theme Options > Custom and add the key in the Google Map API key input field.

Physio WordPress theme
Within the SiteOrigin Google Map widget you can add your Google Maps API key within the first input field 'API key'.